This Privacy Policy applies to the Yono Slot website at yonoslot.best and all associated services. It explains what personal information we collect from players and visitors, why we collect it, how we use it, and the choices you have regarding your data. By registering an account or using any feature of the Yono Slot platform, you acknowledge that you have read and understood this Privacy Policy.
1 Who We Are
Yono Slot operates the online casino and sports betting platform available at yonoslot.best. For the purposes of this Privacy Policy, Yono Slot is the data controller — meaning we determine the purposes and means of processing personal data collected through the platform.
Yono Slot is operated with Filipino players as the primary audience and is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) as well as its implementing rules and regulations. If you have questions about how we handle your data, our Data Protection Officer can be reached at support@yonoslot.best.
2 Data We Collect
Yono Slot collects personal information in the following categories:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number, home address | Registration and account updates |
| Financial Data | GCash / Maya account details, bank account number, card details (last 4 digits only) | Deposit and withdrawal processing |
| Transaction Data | Deposit history, withdrawal records, bet history, bonus usage | Ongoing platform use |
| Technical Data | IP address, device type, browser, operating system, session logs | Every platform visit |
| Usage Data | Pages visited, games played, features accessed, session duration | Every platform visit |
| Communications Data | Support chat transcripts, emails sent to support, survey responses | When you contact support or participate in surveys |
Yono Slot does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or political opinions. We only collect what is necessary to operate the platform and comply with legal obligations.
3 How We Use Your Data
Yono Slot uses personal data collected from players for the following purposes:
- Account creation and management — to register your account, verify your identity, and maintain accurate account records
- Platform operation — to process deposits and withdrawals, manage your VIP Club status, and credit referral bonuses
- Security and fraud prevention — to detect and prevent fraudulent activity, multi-accounting, and money laundering
- Regulatory compliance — to fulfil our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations
- Customer support — to respond to your queries, resolve disputes, and improve support quality
- Service improvement — to analyse usage patterns and improve the platform's features and user experience
- Marketing communications — to send you promotional offers, VIP updates, and platform news (with your consent or where permitted by law)
- Responsible gaming — to monitor usage patterns and support players who may be experiencing gambling-related issues
We do not use your personal data to make fully automated decisions that significantly affect you without human review. Our responsible gaming monitoring and fraud detection systems may flag accounts for review, but final decisions are always reviewed by a member of the Yono Slot team.
4 Legal Basis for Processing
Under the Philippine Data Privacy Act, Yono Slot processes personal data based on the following legal grounds:
- Contract performance — processing necessary to operate your account and deliver platform services you have signed up for
- Legal obligation — processing required to comply with KYC/AML regulations, gaming licensing requirements, and court orders
- Legitimate interests — fraud prevention, platform security, and analytics that improve the service without overriding your privacy rights
- Consent — where we rely on your consent (for example, marketing emails), you have the right to withdraw that consent at any time without affecting the legality of prior processing
5 Data Sharing and Third Parties
Yono Slot does not sell your personal data. We share personal information only where necessary with the following categories of third parties, all of which are bound by data processing agreements:
- Payment processors — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks — to process deposits and withdrawals
- Identity verification services — third-party KYC providers that verify government-issued ID documents during account verification
- IT and platform infrastructure providers — cloud hosting, database management, and platform maintenance services
- Customer support tools — live chat and email platform providers used to manage support communications
- Analytics services — aggregated, anonymised usage analytics to help improve the platform
- Regulatory and law enforcement bodies — where we are legally required to disclose information to gaming regulators, the NPC, or law enforcement
All third-party service providers are contractually obligated to handle your data only for the specific purpose for which it was shared, to maintain appropriate security standards, and to delete or return data when the processing relationship ends.
6 Cookies and Tracking Technologies
Yono Slot uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.
We use the following types of cookies:
- Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without ceasing to use the platform.
- Analytics cookies — used to understand how visitors interact with the platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
- Preference cookies — remember settings you have chosen, such as your preferred game category or display preferences, so you do not have to reconfigure them each visit.
- Marketing cookies — used to track whether you came to Yono Slot via a referral link or marketing campaign. This helps us understand which channels are effective and credit referrers correctly.
You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies may affect some platform functionality. Continuing to use the Yono Slot platform after being informed about cookies constitutes your acceptance of our cookie use.
7 Data Retention
Yono Slot retains personal data for as long as necessary to fulfil the purposes for which it was collected — including compliance with legal, regulatory, and reporting obligations. Specific retention periods are:
- Account data — retained for the lifetime of your account and for a minimum of five years after account closure, as required by AML regulations
- Transaction records — retained for a minimum of five years from the date of the transaction
- KYC and identity documents — retained in accordance with applicable gaming and AML regulations, typically for five years after the end of the business relationship
- Support communications — retained for up to two years after the support case is resolved
- Marketing consent records — retained for the duration of the consent and for a reasonable period afterward as evidence of the consent
When data is no longer needed and there is no legal obligation to retain it, Yono Slot securely deletes or anonymises it so it can no longer be associated with an individual.
8 Your Privacy Rights
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information held by Yono Slot:
